It is a special day when you get to interview someone that you look up to. Tony D'Astolfo is that person. After a chance encounter at the 2004 GBTA Conference, I was in awe of how he had the entire audience mesmerized. I learnt 2 things that day - how I wanted to sell business travel and who I wanted to emulate.
"I got into travel by accident...I drove my friend to Kennedy Airport...and the woman at United asked me to fill out an application..."
"Maybe not the level they have but they would not be dismissed. There is definitely utility for those who do not travel a lot."
"It is brand building...and brand association...we are bringing value to all four constituents....NDC is here to stay "
With over 20 years of experience in travel technology, Tony has his pulse on all aspects of the travel industry along with trends, how to maximize results and what the future looks like.
In Part 1 of the Interview
We discuss how Tony got into travel. From his first job at Island Bakery (a family business in Astoria) to this current role as Senior Vice President at Serko and everything in between. We reminisced about the evolution of technology in travel as well as the current state of OBTs and what why they should (and should not) embrace consumer-like attributes.
In Part 2 of the Interview
We discuss NDC and its importance in brand building and brand association. The value of understanding full vs limited content from supplemental technologies such as ATPCO/RouteHappy and how usage of web meeting technologies has evolved and their impact to the future of business travel.
Be sure to catch the rapid fire questions where you will learn about "WhoTollUDat" that Tony hosted at TheBeatLive. Of course, I had to know who does a better booking tool demo - Mike Miglio or me. You will want to know the answer to this every important question.
4217 Broadway, Long Island City, NY 11103
Next time you are in Astoria Queens, stop by Island Bakery and tell them Tony sent you...